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Frequently Asked Questions

Is INK open to the public, or just educators?

Yes, we are open to the public. Adults must accompany children within the exhibits.  Admission is $12 per person for anyone over the age of 2 years old (One year olds are Free. Admission starts at 2 years old). 

What are INK's hours of operation?
We are currently offering 2-hour play blocks to allow for social distancing and extra sanitizing between play blocks. 

We are open Sunday 12:30pm-2:30pm and 3pm-5pm, and Monday-Saturday 10am-12pm, 12:30pm-2:30pm, and 3pm-5pm. 

What if I arrive after my block?

Your play block either begins at 10am, 12:30pm or 3pm. You have two hours within the play block to play. If you arrive late, you only have the remaining time to play until the play block closes. The entire museum is evacuated at 12:00pm, 2:30pm, and 3pm. Rentry is not permitted unless you are an INK member. Members must still leave the museum in order for us to properly clean between each play block. This is part of our cleanliness protocol to ensure everyone has a good experience. To become a member on the same day as your visit, you will need to show your receipt and proof of purchase

Are you open on holidays?

We are closed on Easter Sunday, Memorial Day, July 4th, Thanksgiving Day, Christmas Eve and Christmas Day. 

What is the cost of admission?
$12 per person including tax for all ages 2 - 102. Children who are 0-23 months old will be free.  Your admission is good for a 2-hour time block.    

Do I pay admission since I am a parent and won't be playing?
Yes! We believe everyone is a child at heart and we encourage you to make memories playing with your child while at INK. We charge $12 per person including tax for all ages 2 - 102. Your admission is good for a 2-hour time block. 

Do you offer discounts?
We offer group rates with at least 24-hour advanced reservations and upon availability.  Restrictions may apply.

Do you offer Homeschool discounts?

We offer discounted homeschool group rates with at least 24-hour advanced reservations and upon availability.  Group size requirements must be met to receive discount.  Restrictions may apply.

Does INK offer gift certificates?

Yes; acceptable forms of payment include cash, check, Visa, MasterCard, Discover, and American Express.  Contact us for more information about gift certificates.

How can I pay for my entrance to INK?
Acceptable forms of payment include cash, Visa, MasterCard, Discover, and American Express.

Where is INK located?
Our Museum is located at:
The FeatherBone Center
999 Chestnut Street, SE
Suite 11
Gainesville, Georgia 30501
We share the building with Brenau University just off of I-985. Directions can be obtained through this Google Maps link.

What ages do you serve?
We welcome all children and their families. Our exhibits focus on ages 2 - 10. We have 20+ permanent exhibits at our Museum.

Where do I park when I visit INK?
Parking is free and located in front of the Brenau East entrance on the side of the INK building. Handicap and bus parking is located near our entrance on Chestnut Street.

How long should I allow for my visit to INK?
Allow two hours to visit the museum, which works great with our 2-hour time blocks!  

Is INK "stroller friendly"?
Yes, we are. We also have an area to park strollers while you visit the Museum, or feel free to take your child(ren) through the Museum in a stroller.

Does INK offer lockers/storage space for rent?
Not at this time.

Is food available at INK?
Small snacks and drinks are available in the gift shop. We are happy to recommend one of the many restaurants (local favorites, national chains, and more) within a short driving distance from the Museum. We have designated areas for snacks and bagged lunches. You may bring your own lunch, but no party-related items are allowed unless you have scheduled a party with us (cakes, cupcakes, gifts, balloons, table cloths, etc.). INK reserves the right to inspect large coolers and bags.

What should we wear during our visit to INK?
Allow your children to wear comfortable clothes. They will be very active in the Museum. Shoes with socks are preferred.  

Can I drop off my child(ren), and pick them up in a few hours?
No, our Museum is designed to provide a wonderful learning experience where parents/teachers play together with children. Children must be accompanied, at all times, by someone at least 18 years old.

I don't have children, but would love to visit INK...is this allowed?
Adults are NOT allowed to enter the museum without children. If you are interested in touring the museum, we will be happy to schedule a brief tour. Tours are subject to staff availability. We recommend calling and making advanced arrangements.

How can I purchase a gift card?

Gift cards are available online and also over the phone. Gift cards can be used towards admission, membership purchases, gift shop, and pottery. You can choose any increment for your gift card. Suggestions: Admission is $12 and Memberships start at $109. Pottery prices range from $3-$22.

Hey, I thought you guys were moving?

Great question! Yes we are. Building a new future for INK is taking time to get it just right. Good news is that we have broken ground in Oakwood, Georgia for our new facility (near the Post Office). As of September 2024, the land has been cleared, and the new museum is starting to take shape. The future looks bright and the timing should be perfect for our future visitors. Stay tuned on the date for the move to the new building. For now, visit us in Gainesville, GA 999 Chestnut Street, SE #11 Gainesville, GA 30501.